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your frequently asked questions you don’t have that here Britney Spears shirt , Britney pop culture t shirt , Now watch me T Shirt, free Britney Spear Shirt but add frequently asked questions that way customers if they have a question they can refer to your frequently asked questions and find the answer that they’re looking for if you’re not sure what to include in your frequently asked questions you can go and refer to other shops that are successful and reference their frequently asked questions and most likely the questions that they have in their store is because they get those questions often and you’ll be receiving those as well as your shop continues to grow and i’ll just show you a quick example of what that will look like on your store will be down here at the bottom so you have your shop policies here the shipping information which is important for customers payment options returns and exchanges these are all things that you need to add your store so that customers won’t have any questions and then your frequently asked questions would be below your shop policy so it looks something like this

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this is just an example go and look at stores that are doing really well on etsy and they have really great frequently asked questions that you can reference for your own store another benefit to having frequently asked questions is it will reduce customer service so you’re going to notice that you’ll get a lot of the same questions over and over again as you continue to build your store and more traffic comes and you build out your customer base people will ask the same questions so if you have your frequently asked questions this will hopefully help reduce the amount of customer service that you will be doing a few other things that add to help build out your store and make it look more professional is doing shop updates i have a Britney Spears shirt , Britney pop culture t shirt , Now watch me T Shirt, free Britney Spear Shirt video on how to do this if you want to reference it but it just showcases a product that you’ve recently launched or a new design that you’ve added and it will also notify customers that have ever favorited something in your store or favorited your store itself and so it’s a great

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